Issues after latest firmware update on S21 ultra

[NoPicture]

Dear friends 

My phone screen has started flickering after 5 minutes or so, also YouTube videos turns vertical automatically if I put it horizontal. That all started appearing after the latest version of firmware. Any idea what could I do now, 

[docshri]

I also have same issue with S21+, Netflix streaming stops every 5 min and screen flickers, so annoying, so poor thing from software, not expected

[Samsung_specialist]

Hi, 

For assistance, please visit one of our authorized Service Centers to check it for you. You may refer to the link it will guide you to the nearest service center to your location https://www.samsung.com/ae/support/service-center/

[Samsung_specialist]

Hi, 

For assistance, please visit one of our authorized Service Centers to check it for you. You may refer to the link it will guide you to the nearest service center to your location https://www.samsung.com/ae/support/service-center/

[NoPicture]

I talked with Samsung guys and they told soon another update is going to be released which will rectify the issue, it did came but nothing happened and my mobile is same as before. Did I pay to Samsung for that kind of stupid stuff. Embarrassing...

[Samsung_specialist]

Hi,

We apologize for the inconvenience caused, Kindly try to follow the below:

- Restart by pressing and holding the Volume down and Power key for 7 to 10 seconds.

- Check if you have installed any third party application, it may cause the issue, you can download Smart Manager app from the store to keep your device secure.

Smart Manager automatically scans regularly for malicious software and provides an anti-malware solution.

You can also run an ad hoc scan at any time by following the below steps:

Tap Smart Manager App > Tap Security > The last time that your device was scanned will be visible on the top right. Tap SCAN NOW to scan again.

For more information regarding, you are welcome to visit our website by following the link below:

https://www.samsung.com/uk/support/mobile-devices/how-do-i-use-the-smart-manager-application-to-chec...

If the same issue occurs, kindly send us the device logs

To send the device logs, please follow the below:

Press and hold Samsung members Icon > Then tap on Error reports > Select category of your report > Make sure that "Send Log Data" is selected to help resolve your inquire > Describe your problem in details > Change the frequency to whatever you prefer > Then send it.

For more information regarding, you are welcome to visit our website and watch tutorial sending logs by following the link below:

https://www.samsung.com/ae/support/mobile-devices/how-to-send-error-report-in-your-galaxy-device/

Hope this was useful. 

[NoPicture]

I'm happy to inform that samsung, Finally has launched an update which covered all of the issues faced by me. Thank you samsung