cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Issue with apps internet connection

(Topic created on: 3 weeks ago)
79 Views
dremi777
Beginner Level 2
Options
Galaxy S
My Googles apps like Chrome, map, Gmail and others can't connect to internet in my galaxy s21 whereby other apps work properly and connect to internet 
1 Comment
Samsung_specialist
Community Manager
Options
Galaxy S

We're sorry to hear that you're experiencing this issue.

To assist you further, please try the following steps:
1. Settings -> General management -> Reset -> Reset all settings -> reset.
2. Settings > Software update > Download and install > Download > Install now.
3. Go to setting => apps => (all apps you are facing issue with) => storage => clear cache.
4. Settings > General management > Reset > Reset network settings > Reset settings > Reset.
5. contact Google support.

If the issue persists, we recommend visiting your nearest service center. You can find the closest location via this link:
https://www.samsung.com/ae_ar/support/service-center/.

0 Likes