Beginner Level 2
I am facing an issue with my phone after the July update,now the phone is not charging and screens start flickering
6 Comments
Expert Level 5
send feedback to samsung and also wait for next update
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Beginner Level 2
ok
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Beginner Level 2
2 days before I got an update, the problem is not resolved
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Beginner Level 2
my phone not charging after updated 3days before today morning my phone not charging properly
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Beginner Level 2
you're right ,after 3 to 4 days,mine stop charging and after 8 days my phone display started flickering
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Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Charge the device
Kindly follow the standard charging procedure. i.e; please charge the device in switch off condition for a minimum of 10 minutes.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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