Is there any s10+ with jio users

[sahad]

Is there any samsung s10+ with jio users. In my s10+ while i play pes 2021 online match  using mobile data it stucks . While i play connecting wifi no issue is there. And i have been playing the same game in another phone using jio mobile data . Still no issue. Here the jio network coverage is excellent above 1mbps. 

[Ehsank]

as of now do these steps and observe

Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.

Go to settings >general Management >reset>reset settings/network

[Samsung_Support1]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-network-issues/#:~:text=1%20Check%2....

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support