Original topic:

Is S9 plus screen tint and discoloration issues resolved?

(Topic created on: 11-02-2020 09:38 PM)
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bykreddy
Active Level 5
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Galaxy S
After 2.5 update,
Is S9 plus screen tint and discoloration issues resolved or not?
Please share your feedback.
For me not resolved, iam facing green tint issue still.
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11 Comments
Samsung_Support3
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Check device in safe mode: Press and hold the Power key, when Power off icon appears > Press and hold the power off icon. To exit safe mode: Restart your device.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Samsung_iXTtDjn
Beginner Level 2
Galaxy S

Hi, my S9 Plus brought 2 year back and now from September 01st 21  started to show screen resolution issues. the color changes to green and there are horizontal lines appearing. the screen flickers and again it comes back to normal. I tried all the way to restart, running in safe mode and wipe cache partition but its looks like company hardware issues. I shall appreciate to get solution from the users and Samsung support to  resolve the matter. I am absolutely frustrated with this. 

Before proceeding to take any initiative for justices i would like to have suggestion from Samsung support and others.

 

Capt. Manendra.

9931108214 

 

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