Hi, can anyone suggest me how to get my phone iris sensor back in action.
I removed cameras from my phone (Not allowed in company) and right after iris stopped working.
Is the iris connected to face camera ?
Help me to solve this
Iris sensor uses a dedicated infrared camera to scan your iris. If you remove either the camera or the infrared blaster, Iris Scanner won't work.
I removed only front and back camera
Considering the fact that the iris camera can see only infrared(means it can't see colours) and we can see our face in colour on the screen while unlocking the device, we can conclude that both cameras work together during iris unlock. So iris unlock maynot work without front camera.
thanks for support, really appreciated 🙏
Please bring the device to a Samsung Service Center to help resolve the issue.