Original topic:

Intelligent Optimization issues in S23Ultra

(Topic created on: 10-13-2024 07:23 PM)
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S23UltraUserHyd
Beginner Level 2
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Galaxy S
The intelligent optimization feature in Samsung is optimizing the background betterly but at the cost of darkeing the person's face always. 
Setting it to minimum also doesn't make any difference. 
So sad to see this behavior in a costly flagship Samsung mobile whereas low cost falgships like Vivo, Oppo and Motorola are optimising the background and subject separately which results in beautiful backgrounds and clear faces.
3 Comments
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appriopriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Galaxy S
080onv5x😂😮😊
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dhhfbcvnvn
Active Level 6
Galaxy S
Qjeiwke
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