Original topic:

Instagram

(Topic created on: 07-27-2024 10:50 PM)
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Midosz
Active Level 2
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Galaxy S
Hello,

Anyone having problems with s22 ultra instagram browsing and other apps.
The app is always crashing or not working not viewing stories or getting stuck in stories. Not only instagram but other apps as well and the phone is slower I dont know why.

1 Comment
Samsung_specialist
Community Manager
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Galaxy S

If you're experiencing issues with apps crashing or not working properly , and noticing that your phone is slower, here are some steps you can take to troubleshoot and potentially resolve these problems:

- Restart Your Phone: A simple restart can sometimes resolve performance and app issues.

- Update Your Apps:
Go to the Google Play Store and check for updates for apps that are causing issues.

- Update Your Phone’s Software:
Go to Settings > Software Update > Download and Install to ensure your phone’s software is up to date.

- Clear App Cache and Data:
Go to Settings > Apps > select app > Storage.
Tap Clear Cache and Clear Data. Note that clearing data will remove app settings and login information, so you'll need to log in again.

- Ensure you have sufficient free storage on your device. Go to Settings > Device Care > Storage to check and manage storage usage.

- Uninstall the apps that are causing issues, restart your phone, and then reinstall them from the Google Play Store.

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