Instagram camera malfunction

[kayyv]

Having issues with my instagram and snapchat camera as its not recording video and neither taking pictures. Whereas the phone camera app is working fine #instagram #s22ultra

[ADITYASSKK]

Try to unstalllapp

[kayyv]

Did that.. cleared the cache and uninstalled it twice .. but no result

[ADITYASSKK]

There is virus in your device

[kayyv]

Bhai glitch tha app mein.. phone restart krke theek hogaya.. virus nahi aata phone mein..malware hota hai

[cs_member8]

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.
Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

However, we would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support