Instagram Bug on Samsung devices

[praveenrajn]

The Instagram app is experiencing severe performance lags affecting user experience.

1. Reels playback issues after watching 2to4 reels scrolls: Videos lag, buffer, or don't play smoothly and stuck the app.

2. When apps started lags Interaction delays:

Commenting and liking posts are slow/stuck and lags.

3. Feed and reelstab loading problems: Scrolling through the feed is slow, lag and stuck, and hang.

4. Few weeks left with this issue. Closing and reopening the phone for watching few reels again same issue happening. while hang lag and stuck. Phone start overheating and battery drain the issue on Samsung s23ultra device with android 16 (issue existed on android 15 too). still happening on Samsung devices. I reported on instagram, reported on Samsung. Reported via x no solution

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you are facing multiple issues with your device, we kindly ask you to share the log file with us. Additionally, if you have any video clips or images that illustrate the problem, it would greatly enhance our understanding.

Path: Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support