Insane Samsung

[Malatesh]

Pin and Pattern lock suddenly stopped working in my and my wife samsung s10 suddenly. We had to get it software reset in service centre losing all data and even now after setting new pin it says pin not correct and not letting finger print and face detection to set just letting only swipe.This is insane from samsung 

[Anonymous]

then you could have backed up the data using smart sync for windows and reset the device using recovery menu. its is that simple

[Malatesh]

it didn't open at all..I had routine that restarts phone every morning auto restart that created mess

[Anonymous]

i guess thats somehow a serious issue. next time, flash the firmware on your own. but using correct firmware

[sriram9796]

How do you expect us to report this in the beta community page when we dont have the phone?

[GerryHanny]

Samsung screwed us all up... That too Royally!!!

[sriram9796]

More frustrating and dsiappointing is the fact that samsung hasn't cared to even look into this issue.

[Malatesh]

I read a article which said they wanted to clear finger print and face data to make people re register to solve bug..but ended clearning pin,pattern,fingerprint and faceid data...bad part this is done phone wise hence irreversible