Infinity Wallpapers not working post upgrade to Android 10

[assist4tech]

Hi. Infinity Wallpapers no longer load on Home screen post update to Android 10. Lockscreen is fine but homescreen only picks up the color.

Anyone else facing this issue?

Device : S9 and S9+

Thank you 

[ue]

yes i am

[Samsung_Support3]

Hi there,

Please follow the below mentioned steps in order to resolve the issue:-

>Run the device in safe mode and check the issue.

>Perform the reset settings of the device (setting>>general management>>reset>>reset setting).

> If still issue not resolved, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions).

Regards,

Team Samsung Members