Original topic:

Improve the low light camera quality

(Topic created on: 06-13-2024 07:14 PM)
163 Views
Khanp97
Active Level 3
Options
Galaxy S
Low light photo quality is very very bad in S24 Ultra ..As a high range mobile this should not be accepted from users .. We did not want this type of quality in this price range

Even at 50k range , Some mobiles are performing more better than S24 Ultra

Please improve the over all camera department in the next update
10 Comments
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

0 Likes