Hello, I got my S23 plus early October and I didn't get to use it much, as my working time is long and I kept the phone in home sometimes, plus the brightness which I use it in is around 20%, but since the ONE UI 6 update I started to notice the incredibly fast and frustrating image retenetion, I literally open any app and the icons would start to leave a mark after 2 mins without exaggeration!!! I had to turn off the status bar setting as it was leaving a mark!!! This is extremely unacceptable as this is my first Samsung phone! Can someone please inform me if this is only happening with me?
We apologize for any inconvenience caused. To address the image retention issue, please try resetting all settings:
Navigate to "Settings." Go to "General Management." Select "Reset." Choose "Reset All Settings." If the problem persists, kindly send an error report to our technical team using the following steps. This will help us investigate and address the issue promptly:
Open the Samsung Members app and tap “Support”. Tap “View tests”. Tap “Test all” to start Diagnostics.
