I need help Samsung s24 ultra

[Error404___]

In the secure folder my notepad is not working/not responding there is valuable information in there that I can not get,the notepad works 100% out side of the secure folder please I need your help.

[IntolerableGenius]

Have you tried a soft reset?

[Error404___]

I did everything

[Error404___]

And i can not backup because it is not supported anymore the secure folder

[IntolerableGenius]

I wish they can fix the secure folder as it has just been a pain in the last few months.

[Error404___]

The app that I used the most was and is the notepad but look what did happen

[johnbaptist]

U can go to the carrier service technician, that so you can get the right answer 🙏

[Error404___]

I did everything

[johnbaptist]

Do the reset fone or reset the settings 🙏

[Error404___]

I did