I didn't receive one ul 5 in my Samsung s20plus 5g in uae

[AdaamALain]

I didn't receive one ul 5 in my Samsung s20plus 5g in uae 

[VikrantTambade]

It was well received by other users in November itself. Check manually.

[AdaamALain]

I don't know my mobile is Canadian version still not received can anyone help me

[VikrantTambade]

Try checking manually.

[AdaamALain]

Like how manually

[VikrantTambade]

Go to settings >> software update >> Download and Install.

[AdaamALain]

I already go there's no update still bro I don't why

[Zain2000]

Settings> Scroll down to Software Updates> Download and install update. If you don't see a update, then you must be running One UI 5.0 please check this by going to settings> About device> Software Information> One UI.

If its not running One UI 5.0 and there isn't any update. Please check your serial number and confirm with samsung that you are eligible for UI 5.0. If this thread was helpful, consider, upvoting it. Thank you for reading.