Original topic:

I am getting around 3 hr SOT sometimes even less.. in galaxy s23.

(Topic created on: 01-15-2026 06:05 PM)
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Abhi123aa
Active Level 1
Options
Galaxy S
Around 15 to 20 percent battery is consumed by google play services alone. How to optimise it. Is anyone else facing same issue. I mostly use instagram, chatgpt, music, web surfing and whatsapp. I have attached images as well. 

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6 Comments
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer care support through Samsung Members app as error report also send log files along with this error report for this issue and wait for next update it's maybe fix by Samsung team soon. If you like please accept it's a as solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy S
You're welcome to here.
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Umesh07
Active Level 8
Galaxy S
Replace the battery this is the sign of poor battery health
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Galaxy S
You have done something you have to fix it bro , you're letting many google apps to run in background, try restricting them
PraSnt15
Active Level 9
Galaxy S
*turn off automatically downloading or updating app in play store
*clear cache data of chrome
then see what happen
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that the usage of the battery is different for every application, some apps consume more battery depending on the screen time, network fluctuation, refresh rate, etc. Please perform the below-mentioned troubleshooting steps, these may help in resolving your concerns.

▶ Galaxy device Battery drainage issue: Charge in one go instead of charging many times as it affects the life span of battery and battery performance.

1. Perform Battery Optimization: Go to Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage, and Memory.

2. Turn off Wi-Fi, GPS, Bluetooth etc. when not in use.

3. Check device network fluctuation. Avoid usage in areas with low network/fluctuation.

4. Reduce the display brightness level or set the device to auto-brightness mode.

5. Adjust screen timeout settings: Go to Settings > Display > Screen timeout > Select the minimum screen timeout.

6. Check which application is or interface is using more battery from device care and try to update app or avoid using that app.

7. Close background running apps.

8. Turn off auto sync of e-mails, app data etc.
Open notification panel > Turn off auto sync option.

9. Update software: Go to Settings > Software update > Download and install > Check for software update > If Software update available > Download > Downloading updates > Install now
Note: Your phone will restart after the update is installed.

10. Reset the device:
IMPORTANT:
• Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
• Remember google password before resetting the device because it is required during initial setup.
• If you do not remember it, then reset (Forgot password) your google account.
• For this:
• Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select "try another way" > Next > Enter a new password > Next.

Please follow the below steps to reset the device:
Settings > General Management > Reset > Temporary cloud backup or External storage backup > tab on Factory data reset (This will erase all data, including files and downloaded apps)

If the issue still persists, after performing all troubleshooting steps, would request you to please visit the service center. Below is the link to find nearest service center
http://www.samsung.com/in/support/servicelocation/

Warm Regards,
Samsung Customer Support

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