How to change activation number of Samsung S20

[AyushMandloi]

As you know Samsung is providing Samsung buds plus at discounted price for Indian customer after pre booking s20 device. 

I pre orders the device with x mobile number but when I received the device my device get activated with y mobile number. 

Now whenever I try to redeem offers its says offer not available for ur phone. 

Problem is that u have to activate mobile with same Mobile number as u pre orderd it and that Sim must be present in ur 1st slot.

So x sim should be present in my 1st slot. 

Now what should I do.. How do I reactivate my device with x Sim.

To be honest i put my x sim in 1st sim tray i have no idea how the device get activated with y Sim which is present in 2nd slot of sim tray. 

Thanks 

[PANKS1]

you have to call Samsung customer care...my friend bought S20 and went through same issue...Samsung customer.care were able to resolve the issue and he ordered the buds today

[divzz]

Please tell me the procedure that how did you redeemed the offer. I am also facing the same issue. 

Hoping for a soon reply bro.

[AyushMandloi]

Thanks alot man.. I will do that

[PANKS1]

no worries...njy the buds

[RamSethu]

yes, this is a known tech issue faced by many. I too called the customer care and got it resolved.

[khan69]

hello ayush, if Ur not interested in galaxy buds then pls give it to me, I'll pay u 2k

[AyushMandloi]

I will let u know

[khan69]

yes bro, pls let me know

[khan69]

ayush bro, wat have u thought ?