Amit150791
Active Level 3
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Galaxy S
Hi Members,

I am facing video buffering issue in hotstar ONLY while watching live PL matches. Massive frame dropes and video is stuttering. Please help. 

Tried everything (uninstall, clear cache/data) reported to hotstar as well. They could not help. Please help. 
7 Comments
Amit150791
Active Level 3
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Galaxy S
Just adding few screenshots. Please check the dropped frame section

hotstar_gallery1618658919968.jpg

hotstar_gallery1618599665205.jpg

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dangerousflame
Active Level 3
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Galaxy S
One install in secure folder..and try to play there
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Amit150791
Active Level 3
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Galaxy S
Did not help.
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dangerousflame
Active Level 3
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Galaxy S
Fir toh aap mai loccha lag ra h
ChetanCj
Active Level 3
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Galaxy S
Having same problems seems like Hotstar Issue...
Amit150791
Active Level 3
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Galaxy S
Please report it to Hotstar so that they actively work on this to resolve this.
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Samsung_Support1
Moderator
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Galaxy S

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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