Original topic:

Home up

(Topic created on: 01-15-2026 01:31 PM)
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Swarup_Sarkar
Active Level 1
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Galaxy S
While open home up app getting error in my Samsung galaxy s25 ultra which is not compatible for one ui 8.5, please fix this issue as soon as possible.
3 Comments
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer care support through Samsung Members app as error report also send log files along with this error report for this issue on Beta community forum immediately and wait for next update it's maybe fix by Samsung Beta team soon. If you like please accept it's as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
You're welcome to here.
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the beta log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.

Warm Regards,
Samsung Customer Support

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