Original topic:

Home Up in Good Lock

(Topic created on: 12-03-2023 12:33 PM)
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FadiAbuAzeh
Active Level 4
Options
Galaxy S

image

Hello, when I setup the Favourites count to "7 apps" it keeps going back to 5 in the app bar, but in the settings it is showing 7, this happens after the one ui update.
Anyone facing similar issues with the Home Up? 
Any suggestions? 
Thanks 
2 Comments
Samsung_specialist
Community Manager
Options
Galaxy S

We extend our sincere apologies for any inconvenience you may have encountered. To facilitate a comprehensive investigation into the issue you've experienced, we kindly request you to submit an error report to our dedicated technical team. Your cooperation in this matter is highly appreciated. Please follow the outlined steps below to initiate the error reporting process:

Long press the Samsung Members icon on the Apps screen and Tap Error reports.
Tap OK on the agreement popup to send system log data.
Select Symptom category.
Describe the problem in detail and SEND.

FadiAbuAzeh
Active Level 4
Galaxy S
It's been solved after the last update
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