Original topic:

Hlw

(Topic created on: 08-31-2020 10:50 AM)
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Glory17
Beginner Level 2
Options
Galaxy S
My phone is heating up and battery drain very fast and also hanging problem in S 10 lite
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6 Comments
rajkm008
Active Level 10
Galaxy S
Following reasons will lead to device heating issue and battery drainage
1.Using apps that require more power or using apps for extended time such as
Playing highquality games for long time
2.Recording videos for extended time or long time
3.Streaming videos while using mobile data at the maximum brightness setting
4.using screen mirroring or smart view for long time its usually gets heated up while using these
5. Running too many applications on background
6.Charging the battery with a damaged cables or another brand's charger
7. Using mobile hotspot for long time, these things can make device overheating and battery drainage...
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rajkm008
Active Level 10
Galaxy S
Try these things to save your device battery
1. Settings >developer option >background process limit >choose no background process
2. Disable auto sync
3. optimise your device often using device care app
4. on device care app >battery >3vertical dots >settings > put unused apps to sleep
5.Disable always on the display >if u don't use,
6. On the device care app>battery >disable background process which apps consumes most the battery
7. Turn of Gps, Bluetooth when not in use

doing this things can may help your device battery last longer
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Ehsank
Expert Level 5
Galaxy S
do these settings to save more battery life

1. Connection>more connections settings> disable nearby device settings

2. Location>improve accuracy >disable
A. Wifi scanning
B. Bluetooth scanning .

3. Google >click on 3dot>usage and diagnostics >off this option

4. Long press on each app specially 3rd party(LIKE FACEBOOK, INSTA,YOUTUBE) and rarely used and ON "GOOGLE APP" as well then click on>app info> then go to these 3 options below on by one

A. Mobile data> allow background data usage>off

B. Battery >allow background activity >off

C. Notification >disable unnecessary notifications like promotional and unnecessary reminder notifications.

5. Device care>battery >select "optimised and adaptive power saving.
Ehsank
Expert Level 5
Galaxy S
and regarding heating issue please explained some more like when your phone get heat?
during charge
during game....
Blackwinter
Active Level 9
Galaxy S
so you copied my posts 😁😉😉🙃
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Samsung_Support3
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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