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Original topic:

High Battery Drain on s23 ultra

(Topic created on: 04-10-2023 09:36 PM)
197 Views
Sachm
Active Level 1
Options
Galaxy S
Hi

Is anybody experiencing high battery drain on S23 ultra? Previously my phone should last 36-48 hours and now I can not get 12 hours out of it (usage pattern has not changed), I can feel the phone running warm near the camera module even when the screen is off, I have experienced this problem over the last week. 
4 Comments
DBoy77
Active Level 1
Galaxy S
Did you update it with the latest security update because they said that the April update causes battery issues
0 Likes
Sachm
Active Level 1
Galaxy S
Unfortunately I did, I guess I will just have to wait for the next update then
Brendtwp
Active Level 4
Galaxy S
I have the latest updates installed with no issues.
0 Likes
Sachm
Active Level 1
Galaxy S
I eventually took my phone in to a service centre and had them look at it and there was no faults picked up via diagnostics.

However, when i did a simple test of switching my phone off, the battery drained considerably (20% over the course of 1 night, when the phone was off).

I proved that there was something wrong with the phone even when diagnostics did not pick it up. I dont think that Samsung knew about this happening either.

The Samsung store then exchanged my phone for a new one.

I hope this helps if others are experiencing high battery drain, just switch the phone off and check if it is draining battery