Original topic:

Hi,I hope anyone can help me

(Topic created on: 10-04-2022 11:22 PM)
mohamed55557
Beginner Level 2
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Galaxy S
My phone is s20 ultra 5G and I can't update it and its version is already old even though it is a modern device what's wrong
2 Comments
mZoOnY
Active Level 8
Galaxy S
Try without Sim card

Or

Use smart switch on pc
0 Likes
Samsung_specialist
Community Manager
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Galaxy S

Hello,

For assistance, please visit one of our authorized Service Centers to check it for you. You may refer to the link it will guide you to the nearest service center to your location https://www.samsung.com/ae/support/service-center/