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Original topic:

Hi I have recently purchased Samsung s

(Topic created on: a month ago)
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AMB4422
Beginner Level 3
Options
Galaxy S
S26 Ultra and having issues with phone heating up. Has anyone got noticed same issue with this series of Samsung phone.

4 Comments
qxm05
Active Level 1
Galaxy S
You have just purchased the phone its normal to feel the phone heat up as the phone is still trying to learn your usage patterns and setting itself up give it a week or so and you see it get back to normal.
AMB4422
Beginner Level 3
Galaxy S
Actually I am using the phone for more than a month now. I have seen phone heating up while using the camera and even temperature rises while using mostly tiktok.
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qxm05
Active Level 1
Galaxy S
That's a lil more than normal so I would suggest check ur settings and see what background stuff are always up and also if u haven't done this yet set your performance profile to light it would help and also download Samsung's good guardian from the galaxy store if its not available get it on apk mirror and download its thermal guardian module it could help.
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Samsung_specialist
Community Manager
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Galaxy S

Thank you for contacting Samsung Gulf Electronics.

It is normal for a newly purchased device to become slightly warm during the first few days of usage, especially while completing setup processes, app installations, software updates, data transfer, and learning usage patterns.

To help reduce device temperature, kindly try the following:

  • Ensure the device software is updated to the latest version.
  • Close unused applications running in the background.
  • Avoid using the device while charging.
  • Remove any heavy case temporarily and test.
  • Restart the device regularly.

For further assistance:
https://www.samsung.com/ae/support/contact/ 

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