AasimJaseem
Active Level 1

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I can't see any battery usage information. Pls suggest how to fix this. (Galaxy S10 Lite)
11 Comments
AntonyKuruvila
Active Level 3

I'm facing the exact same problem, the Device care app doesn't show any information about the battery usage for today and the past 7 days. Very weird

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and I'm using an S20+ 5G

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i think it might be some bug with one ui 3
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It is definitely a bug with OneUI 3.0, everything seems smooth when it is used but the things that needed more attention to detail were left out like battery life and optimization of apps.

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yea
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Ghaddah
Active Level 3
I wrote a post for the same problem now. My device is note 20 ultra 5G. The strange thing is that it has been operating normally for more than a week. How can more than one device malfunction at the same time !!!
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Samsung_specialist
Community Manager

Please feel free to call the call center and request remote assitance to help resolve the issue. 

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Naniishere
Active Level 3
It’s unclear what could be causing this bug, but thankfully, there’s a pretty simple solution. Here’s what you need to do:

Open the Settings app on the phone, then go into the Apps submenu.Here, tap the small icon next to the Your apps text, then enable the Show system apps option and press OK.
Now, scroll down until you find the Samsung Device Health Manager Service app in the list and tap it.Here, go into the Storage submenu, and hit the Clear data option at the bottom.

That should do the trick, and after a little bit of use or after you charge your phone, you should see the proper battery statistics again. Of course, if religiously checking battery stats isn’t your thing, you can simply wait for Samsung to fix the bug with a future update, whenever that comes out for your particular Galaxy device.

Source sammobile.. Hope the above solution works
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thanks a lot . it worked👍🙏
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