Original topic:

Help guys on Network issue by Airtel

(Topic created on: 11-25-2022 08:32 AM)
505 Views
arunnechlani
Expert Level 2
Options
Galaxy S
Hello everyone,

I am getting bad network on my S22 Ultra now before it was S10+ by Airtel, I am raising tickets constantly every month from last one year but they are ignoring it.

Please help to retweet this tweet and if possible comment so that I airtel will look into it.



image


0 Likes
7 Comments
pkkamaliya
Active Level 6
Galaxy S
Better to switch to another network provider. I have had face same issue. After number of complaints, Airtel accepted that there is no tower in you area and the nearest one is far away and hence you are not getting proper network.

So, its not a device issue in my openion.
yash1th
Expert Level 1
Galaxy S
Sir, my suggestion is to use wifi calling feature in indoors, this happens when the nearest tower is far away. I had to go to terrace everytime to make a call or to talk without any disturbances. Luckily the area I reside has got a tower after the population density increase and then the network has improved.
arunnechlani
Expert Level 2
Galaxy S
Not sure why wifi calling is working even worst
0 Likes
yash1th
Expert Level 1
Galaxy S
Then I think the problem maybe is in the device.
0 Likes
arunnechlani
Expert Level 2
Galaxy S
All the devices in our apartment had same problem, the issue is the building coming as an obstacle. It has nothing to do with devices
yash1th
Expert Level 1
Galaxy S
Ohhh! That's tough.
0 Likes
cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes