Original topic:

Hello

(Topic created on: 04-18-2021 08:34 PM)
148 Views
Jafy
Beginner Level 2
Options
Galaxy S
I am facing issues in Samsung S21 ultra 5g network issue even showing 5G but its very much slow whole seeing Facebook videos and sometimes it's getting stop working 
4 Comments
bb91_SA71
Active Level 10
Galaxy S
Hi,
Please go to speedtest.net and check the download and upload speed.
And contact your network provider for further help.
Please let me know if you need any more help 🙂
Jafy
Beginner Level 2
Galaxy S
It's not connecting with mobile data
Samsung_specialist
Community Manager
Options
Galaxy S

Hi, 

This is probably a network issue. If the issue continues, please bring the device to a Samsung Service Center to have it checked out. 

Thanks!

Jafy
Beginner Level 2
Galaxy S
ok..
I visited the service center and they told they will vipe the phone