Original topic:

Heating

(Topic created on: 02-07-2021 01:10 AM)
292 Views
Members_c2IWgDt
Beginner Level 2
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Galaxy S

Dear Team,

Yestarday I bought my new Samsung S21 but its over heating while using.

Its heating like I will be unable to hold it. Its totally disaster I spent AED-3200 for my conforts and now its giving problem. I needs solution.

10 Comments
Galaxy S
Hey,
Give it 3 days or max a week. It is learning your usage but after its done it should be fine. Do let me know if you need further support.
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TNTq8
Active Level 3
Galaxy S
I have same problem with s21 ultra
why not show this temperature with qualcomm processor!!!

I hope you answer
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ExTr3m1sT
Active Level 5
Galaxy S
Its an exynos processors in UAE so you can expect such issues and everyone faces similar issues and there is not a permanent solution than to cope up with it.
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Alphazor007
Active Level 8
Galaxy S
That is not a solution. The new exynos processor is better in performance than the previous models. you will face heating problem only of you run high performance apps for a very long time. As @TechnoGenuine mentioned, give time for the AI to recognize your usage pattern. Also monitor your background usage to check which process are taking up too much memory and battery.
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BassamObied
Expert Level 1
Galaxy S
first you have to wait until the device know you and how you are using it,the artifical intelligence will adapt and control the processor,
alos you can use the power saving Mode it will decrease the screen brightness 10% and limit the CPU speed at 70 % , this will not affecting the device performance,
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TNTq8
Active Level 3
Galaxy S
or buy qualcomm version and remove all that issues
BassamObied
Expert Level 1
Galaxy S
to be honest with sure will be better, but i using same your version, with power saving Mode, and all issues are ok with me
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reema2015
Active Level 1
Galaxy S
it will be good soon
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Samsung_specialist
Community Manager
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Galaxy S

Hi, 

Please bring the device to a Samsung Service Center to have it checked out. 

The issue should resolve itself within a week.

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