Original topic:

Heating issues

(Topic created on: 04-19-2021 11:32 AM)
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Sathyadeesha
Active Level 1
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Galaxy S

Hi,2 days back I have purchased mobile GALAXY S2 FE, On just 2 days battery capacity reduced nearly 100mah (Estimated capacity) out of actual capacity.

 

Battery health is reducing day by day because of heating issue,battery temperature reaching to 45 degree just for 10 to 15 minutes usage,all steps I have followed to reduce heating issue but still same.

 

Any how 1 year warranty is there 100% battery will corrupt completely with in that time, I have to claim new battery it seems. 

 

6 Comments
Sathyadeesha
Active Level 1
Galaxy S
Snap

Screenshot_20210419-104538_AccuBattery~3_4450.jpg

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Galaxy S
In which application it's showing you the information about battery health?
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Sathyadeesha
Active Level 1
Galaxy S
AccuBattery (Paid version)
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Galaxy S
Is this a good application?
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Sathyadeesha
Active Level 1
Galaxy S
Yes it's known application
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Cs member1
Active Level 4
Galaxy S

Dear Samsung Member, 

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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