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Original topic:

Heating issues

(Topic created on: 10-29-2023 11:23 PM)
128 Views
V3nu5
Beginner Level 4
Options
Galaxy S
Hi , my name is venus and i use a S21 ( normal ) since i bought this phone i was kinda worried about how hot it gets . I play some games on my phone with low to medium graphics and i don't find this normal that the back of the phone is unglueing itself and i am not the only one actually . I work in a small phone cases shop and i've always had the same complains "look my phone is already unglued and it has only be two months that i got it ". I am sincerely considering to change from Android to IOS 
I just hope you take in into consideration my message and complain. 


Thank you samsung . ! 

2 Comments
shakira786
Active Level 5
Galaxy S
Sorry to hear about that. Nope Samsung SA doesnt care.
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Nicky_sam03
Moderator
Moderator
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Galaxy S

Thank you for reaching out V3nu5

Our sincere apologies for the inconvenience caused.

Kindly take your device to an accredited service center for an assessment. 

You can use the link below to find an accredited service center nearest to you;

https://www.samsung.com/za/support/service-centre/

 

 

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