Original topic:

Heating issue

(Topic created on: 04-06-2021 11:37 PM)
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edith72002
Active Level 1
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Galaxy S
I am using s20fe since 6 month but it get overheated while capturing photos and drpos video call from watsapp and also is gets heated up while just using the phone 
4 Comments
Ehsank
Expert Level 5
Galaxy S
Visit service centre
sunny86t
Active Level 6
Galaxy S
They are not helping us
fbkingasif
Beginner Level 2
Galaxy S
That's the most common issue with the galaxy devices, but there's a solution as well. Below are some steps which you can follow which you can follow.

1. Disable the bloatwares which are of no use and came pre-installed with your device.

2. Run device care twice a week which is in all galaxy devices pre-installed.

3. Keep power mode optimized, which will also extend your battery life.

Not only Samsung devices any phone gets heated up when you use camera and s20 has a very powerful camera, usually 1080p 60fps settings are good and takes less space as well try this settings and let me know.

Regards,
Asif Shaikh, IT Guy.
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Samsung_Support1
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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