Heating issue while recording

[vido6543]

When I started recording. Within 10 minutes my phone started heating. So i started recording With low resolution and also many things downgrade still it feels same heating issue specially near the camera.

should I go for service center or it's normal things. Because I'm facing issue after one and half month months of software update.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would like to inform you that using the camera for extended periods, whether for videos or photos, can cause your device to heat up due to increased power consumption. We recommend closing these apps when they are not in use to help cool down your device.

If you continue to notice that your device is overheating during normal usage, please follow the steps below to troubleshoot the issue:

● Galaxy device heating issue: 1.Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.
2. Decrease the screen brightness.
3. Close background running apps.
4. Uninstall the unnecessary apps.
5. Reduce long duration of graphics intensive gaming sessions as it may cause heating issue.
6. Avoid usage of mobile phone when charging.

7. Update software: Go to Settings > Software update > Download and install > Checking for software update > Software update available > Tap on Download > Downloading updates > Tap on Install now.
Note: Your phone will restart after the update is installed.

8. If the issue is still not been resolved, Reset the device:
IMPORTANT:
• Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
• Remember google password before resetting the device because it is required during initial setup.
• If you do not remember it, then reset (Forgot password) your google account.
• For this:
• Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next.

Please follow the below steps to reset the device:
Settings > General Management > Reset > Temporary cloud backup or External storage backup > tap on Factory data reset (This will erase all data, including files and downloaded apps)

If the issue still persists, after performing all troubleshooting steps, would request you to please visit the service center. Below is the link to find nearest service center
http://www.samsung.com/in/support/servicelocation/

Warm Regards,
Samsung Customer Support