Original topic:

Heating issue after update

(Topic created on: 03-12-2021 12:08 AM)
265 Views
Deepak3000
Active Level 4
Options
Galaxy S
After 3.1 update my s20 plus phone was heat like heater,am spending 50k for this !!! 
feeling heated !!!!
6 Comments
siva9101984
Active Level 5
Galaxy S
galaxy s10 too heat
Ehsank
Expert Level 5
Galaxy S
If after update then wait for few days, and as of now perform these below steps;

A. Wipe Cache Partition.

Steps to perform.

1) Turn off the device.

(Connect with type C cable and connect with pc/laptop or type c earphone only for Android 11 )
...........OR.......
IF YOU HAVE ANOTHER MOBILE THEN CONNECT WITH CABLE WHETHER IT IS TYPE C TO TYPE C OR MICRO USB PORT take help of otg connector to connect with other mobile.

2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.

C. Go to settings >general Management >reset>reset settings.
Maddy210
Active Level 7
Galaxy S
we actually paid hell lot of money for these heaters..😂😂 i m a fe user and its like pain in the A S S
S_Kumar73
Expert Level 5
Galaxy S
Still we didn't step into summer season. in summer the normal room temperature itself will be around 40°c. so phone temperature might touch 50°c plus....
kumaran505
Active Level 2
Galaxy S
same issue my s20plus like a iron box😅
Samsung_Support1
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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