Heating and fast Battery drainage

[MdHasan01]

Hello, Dear Developers, 

I am writing to inform you that I am using the S24 FE device. I have recently updated it to Android 16 / One UI 8. All the features are working fabulously without any lag; however, I am facing moderate heating issues and fast battery drainage. 

Another minor requirement for Samsung devices is a real-time data speed meter. Since the device does not include such a system feature, we are forced to rely on third-party applications, which indirectly compromises Knox security. I hope Samsung will respond positively and address these issues and needs in the upcoming updates. Thank you.

[YOUR_EX]

Dear, maybe it can be issue happening due to software bug, wait for some time it will solve, if it not solved kindly please complaint to the samsung customer support team or samsung service center through the WhatsApp or call I hope they will fix your issues soon.

If u find this is helpful Click on the three dots of my replies right corner nd accept the solution 😊

[timkamat]

Don't blabber if you don't know the things.

Battery drain is common after a major update. If it does not get back on track in a week, you can contact the service centre

[YOUR_EX]

And what did I say then?

[timkamat]

You said software bug... It's not a bug, or glitch. It's part of normal optimisation. If you want to sound technical, please use the right terms. Bug is an issue and this isn't.

[YOUR_EX]

I said "maybe"

[cs_member10]

Dear Samsung member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concerns. We are taking your feedback and will take it into consideration for future updates.

▶ Galaxy device Battery drainage issue: Charge in one go instead of charging many times as it affects the life span of battery and battery performance.

1. Perform Battery Optimization: Go to Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage, and Memory.

2. Check device network fluctuation.
Avoid usage in areas with low network/fluctuation.

3. Adjust screen timeout settings: Go to Settings > Display > Screen timeout > Select the minimum screen timeout.

4. Check which application is or interface is using more battery from device care and try to update app or avoid using that app.

6. Turn off auto sync of e-mails, app data etc.
Open notification panel > Turn off auto sync option.

▶ Galaxy device heating issue: 1.Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.
2. Decrease the screen brightness.
3. Close background running apps.
4. Uninstall the unnecessary apps.
5. Reduce long duration of graphics intensive gaming sessions as it may cause heating issue.
6. Avoid usage of mobile phone when charging.

7. Update software: Go to Settings > Software update > Download and install > Check for software update > If Software update available > Download > Downloading updates > Install now
Note: Your phone will restart after the update is installed.

8. Reset the device:
IMPORTANT:
• Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
• Remember google password before resetting the device because it is required during initial setup.
• If you do not remember it, then reset, (Forgot password) your google account.
• For this:
• Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next

Please follow the below steps to reset the device: Settings > General Management > Reset > Temporary cloud backup or External storage backup > tap on Factory data reset (This will erase all data, including files and downloaded apps)

If the issue still persists, after performing all troubleshooting steps, would request you to please visit the service center. Below is the link to find nearest service center
http://www.samsung.com/in/support/servicelocation/

Warm Regards,
Samsung Customer Support

[surajss]

I went to service center thwy are telling its normal but its hell to use this phone with heating rhat also in winter.

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[surajss]

I went to service center thwy are telling its normal but its hell to use this phone with heating rhat also in winter.