Original topic:

Heating and Battery Drain

(Topic created on: 10-28-2021 01:42 AM)
236 Views
Ak67
Active Level 2
Options
Galaxy S
Dear Samsung, 
Kindly fix Heating and Battery drain issue in your New Samsung S20FE 5G in the next software update. 
you are very reputed brand when it comes to high end phones. People are paying Money so they should get what is value for Money.
Otherwise, in this competitions Era you would lose your customers and your biggest competitors like Redmi, Realme,OnePlus and Apple will take over.
Kindly address the concerns of your customers. 
4 Comments
Ilaan
Beginner Level 2
Galaxy S
Yes the same issue for me also
sharmaji81
Active Level 7
Galaxy S
#CarrierAggrigationF62
0 Likes
Ak67
Active Level 2
Galaxy S
Is your comment relatable here..??
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support