Original topic:

Heating Problem

(Topic created on: 03-16-2022 12:13 AM)
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DD1993
Beginner Level 2
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Galaxy S
I am using samsung galaxy S21 5g phantom violet since a week, my phone heats up like hell while using camera, making video calls, swicthing on the mobile data, etc.

Please suggest me what to do with this ? 
Or else change my device
4 Comments
ARJUNB
Expert Level 2
Galaxy S
Can you plz try to wipe cache ones and see if it is happening. Also make sure all the apps are up to date. First try this then we might have a picture infront of us why all this is happening 🤔
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Galaxy S
Am also facing the same issue on my s21
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member, 

Greetings from Samsung Customer Support! 

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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