charles-aaron
Active Level 3
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Galaxy S
Handset: Galaxy S20 FE 5G

Experts,

My phone is getting heated up very rapidly whenever I use my camera app and take 5 to 6 shots. Even when I take a short video in slow-motion mode, same issue. Also, same issue persists in normal usage of Chrome, Themes etc.

Is there any solution? I mean any settings can be done? Or it's an issue of this phone only Samsung has to fix it?

Please advise.

Thanks! 
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4 Comments
Shayal1
Active Level 6
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Galaxy S
Take proper backup then do factory 🏭 data resetting it will help to give up heating issues.
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charles-aaron
Active Level 3
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Galaxy S
Okay, but it's only two weeks since I'm using this device.
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Shayal1
Active Level 6
Options
Galaxy S
Do use one more week If you are facing too much heating issues you can do it.
Samsung_Support5
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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