Dear Samsung, Below issues already there in S22 Ultra since my purchase on March 2022, but it got worse in Android 13 One UI 5 i thought that it will improve after the update but the hdr quality of the display got even worst. Please do something. I wrote so many times about brightness issue or display issue in S22 ultra. If the movie or web show is in HDR content whether the app is Netflix or Prime Videos the content is so dark its unwatchable and i am so disappointed to buy S22 Ultra. So many people raised the issue about the HDR content but we still didn't got any update i also watched in youtube the comparision between S22 Ultra, S21 Ultra and Note 20 Ultra among the 3 Note 20 Ultra HDR content was so good but its so bad in S22 Ultra seriously i dont feel like watching any shows or movies in S22 Ultra. So i purchased Xiaomi pad 5 and its far far better than S22 Ultra. Samsung request you to do something and at the earliest.
Please report above issues i am sure everyone is facing it who carrys S22 Ultra.
IDK, May be an issue with ur unit. Even with video brightness off, HDR is perfectly fine for me. Completed stranger things season 4 in S22U and had no problem whatsoever
I have googled the issue with hdr and lots of people are facing the same issue as me but might be you are exception that u r not facing the issue good. I don't feel like watching hdr content.
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
Note. please attach the error log file within 15 minutes of the error occurring.
