Greenline Issue 2 weeks after One UI Update

[Kvk_24]

Updated my phone S21+5G on Jan 7 2024 and got Greenline feature very late on Jan21 2024😂

[Kvk_24]

My story of achieving the greenline

[Rambo25]

Nyc screen protector😆😆😆

[goodthings]

Complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue.Then go to service center for replace/repair it's free of cost. Thanks.

[Kvk_24]

I need to wait for the reply for my error report, then approach the service center, isnt it

[goodthings]

Yes.

[Kvk_24]

Ok

[goodthings]

Your's most welcome.

[Kvk_24]

Samsung gave me a surprise guys.. This is why I got my line on 20th.Nobody does it better...

[cs_member10]

Dear Samsung member,

Greetings from Samsung customer support.

Please visit this mentioned links to resolve your device issue:

Check the device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset the device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support.