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11-05-2020 10:12 AM in
Galaxy S- Mark as New
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11-05-2020 12:20 PM in
Galaxy S- Mark as New
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11-05-2020 01:18 PM in
Galaxy Sthis is worst experience on Samsung device, if Samsung not providing right service when they charged premium cost definitely Samsung will lose sales (already experience in note 20)
this is my last Samsung devise I will never buy Samsung mobile again
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11-06-2020 03:10 AM in
Galaxy S- Mark as New
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11-07-2020 10:15 AM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
To resolve the issue kindly follow the given below steps:-
1. Display brightness level:- Kindly set the device display brightness in auto mode (If available).
Steps to adjust brightness in auto mode: Swipe down on the home screen to open notification panel>Turn on Auto brightness.
2. Reset the device:- Settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).
If the issue still persist, kindly register your concern in Samsung Members app along with screenshots, short videos and error log file(Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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11-07-2020 10:27 PM in
Galaxy S
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11-11-2020 03:56 PM in
Galaxy Sany response on above issues?
my devise received Nov 20 security patch after update also problem is not resolved
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11-19-2020 02:35 PM in
Galaxy S