Original topic:

Green tint in night mode, S10 Plus

(Topic created on: 09-09-2020 12:04 AM)
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S10PlusIndia
Active Level 7
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Galaxy S
I am suddenly start facing green tint in night mode. All the black part sees light green color. But when I remove black mode or increase brightness green color vanishes. It starts after updating August patch update. I Have tried factory reset with no luck. Any solution plz. Let me know is it software bug or hardware issue? There js no any physical damage or applied pressure on screen. Thanx in advance. 

image


kpu
Active Level 7
Galaxy S
take a screen shot and send it
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kpu
Active Level 7
Galaxy S
if there is any problem in screen we can't see green tint in screenshot
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S10PlusIndia
Active Level 7
Galaxy S
Right now green ting issue suddenly stopped after some flickering of screen. my screen was started flickering this evening and than I tried to switch off the phone after boot, green tint was gone.
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kpu
Active Level 7
Galaxy S
try clear cache data
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kpu
Active Level 7
Galaxy S
When green tint appears send a screenshot
S10PlusIndia
Active Level 7
Galaxy S
ok I will
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Samsung_Support3
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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S10PlusIndia
Active Level 7
Galaxy S
Already raised concern but samsung always give Copied and pasted answer. I have followed all the necessary steps suggested by samsung and still facing issue than again raised questions but got reply again same answers to perform same steps. I thing consumer support team is being paid for just to copy nd paste pre define answers without reading the issue. And this time I will surely bring this concern in light of consumer court.
Anonymous
Not applicable
Galaxy S
Yes fixed by reflashing.. But again from last update started again.. 🤣 🤣
S10PlusIndia
Active Level 7
Galaxy S
this issue had different kind of mood. Issue vanishes suddenly and starts again automatically anytime.