Original topic:

Green line

(Topic created on: 08-01-2025 12:30 AM)
109 Views
SANIL95
Active Level 1
Options
Galaxy S
I am so disapointed. I am using s23ultra I got the green line after updated the latest sw.
I love the samsung thats why bought samsung phone over apple but i realize this is waste of money . I lost all the trust behind the samsung becouse each update done i've got different issues in my phone

Why samsung!!!!!!!
6 Comments
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
You're welcome to here.
BiRdMaN
Expert Level 5
Galaxy S
ScAMSUNG wants us to change our phones every 2-3 years
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Kindly power buttons on the device after by pressing power for 5-7 seconds.

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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swaroop17
Active Level 3
Galaxy S
I'm facing too same problem..from now we don't trust Samsung..boycott Samsung Mobiles
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swaroop17
Active Level 3
Galaxy S
Waste of money..boycott Samsung mobiles
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