Original topic:

Green line on smarphone s21 5g

(Topic created on: 05-18-2024 08:59 PM)
295 Views
Parthiv_U
Beginner Level 4
Options
Galaxy S
Respected authorities,
 I'm facing an issue of a green line appeard in my display.Its not at my issue ,Its a software/display issue. Its have been 3 years and 18 days by buying this smartphone.the warranty period and display replacement period had been ended on april 30th 2024.what can I do in this helpless situation. I have met the costumer care near my location, but they have infomed that replacement period has been ended,now you need need to replace it by giving around 15000rs. Not every customers are buying smartphone for just 3 years. I need to use it more than 3 years. I have buying a premium segmet smartphone for many years use.but unfortunately this problem has arrived. I have registered a complaint. Hope samsung will find a solution. Waiting for the positive reply.
5 Comments
sahitya10
Active Level 4
Galaxy S
I have facing same issue
B_raj
Beginner Level 2
Galaxy S
I'm also facing the same issue, and it's out of warranty. They are replacing screen for other models excluding S21 FE. Totally unfair.
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Galaxy S
U have to pay u want to Replace Display At same time

If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution . Thanks.
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to please share your contact details on the Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send).

Warm Regards,
Samsung Customer Support

0 Likes
ponika
Beginner Level 2
Galaxy S
I am facing an issue, green line on my screen after an update.
Samsung service center said that replacement of screen will cost 9 k, that is too much for me.

Please help.
0 Likes