Original topic:

Green line on s21

(Topic created on: 10-19-2024 08:08 AM)
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PrakashRaj1112
Active Level 4
Options
Galaxy S
Anyone experience vertical green line issue recently? I never wish this happened, or it could've happened back around this year start when Samsung offered free screen replacement for S21 models. Why it happened now I had no idea. The last update I did was September month security update. 
3 Comments
rejiab
Active Level 6
Galaxy S
I got a pink line on my s21 5g
Galaxy S
I guess samsung showing its colors to it's customers. I thought one plus phones and some other Chinese phones got those issues. But I was wrong. Even samsung flagships got these issues. The price to replace these displays also outrageous. They should fix these stuff for free if there is no physical damage to display. Bro Mine was in good condition, not even a scratch. And now I even have to turn of always on display as well to hide the green line.
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Kindly power buttons on the device after by pressing power for 5-7 seconds.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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