Green line on display on my Galaxy S22

[dipankar16]

Suddenly a green vertical line appeared on my Galaxy S22 this morning. Last software update was on 1st september. Really dissappinted for this kind of issue in such premium phone. Can I get the free display replacement?

[parsu_16]

This problem same in s23?

[dipankar16]

Yes there are a lot of news with the same problem in S23.

[tooharsh4u]

Are they providing free screen replacements...?

[samsungsupportt]

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[cs_member10]

Dear Samsung member,

Greetings from Samsung customer support.

As per your query, kindly follow the easy troubleshooting steps which might help to solve the issue.

Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support.

[dipankar16]

Got one more green line on the screen....called the customer support helpline but they're saying that S22 doesn't come under free replacement policy.
Why do I have to pay by my own when there is no falult of mine?

[sivak05]

Got the same

https://r2.community.samsung.com/t5/Galaxy-S/Green-line-or-pink-line-Complaint/td-p/17029387?src=Sha...