Green line on Samsung S21 fe

[Vidhyanandhan]

I am a customer of Samsung using entire Samsung ecosystem from Galaxy phone, Watch, Buds pro, Tablet, Laptop to washing machine and Refrigerator for years. Recently when I was using my Samsung Galaxy S21fe, randomly a green line started showing up on the screen (I updated my phone a week back), the phone is physically brand new without any scratches or dents and also well maintained. As my phone is out of warranty, please let me know what can be done to resolve the same. (A friend of mine got a free display replacement for S21fe from Samsung for the same issue a week back). 

It's pathetic to know most S21fe users face this issue after the warranty period is done. I'm re-thinking my choices to further proceed with Samsung device in-future due to the manufacturing defect that has plagued the entire S series Smartphones.

Update:

Seems Samsung denies free replacement claiming the policy has ended on 30th September 2024, just after 3 days the issue showed up. 

[lucifer876788]

Tag samsung india and tweet it on x

[Rs94]

First go to the nearest samsung service center

[testsaturdat]

8096ly4

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we'd like to inform you that the update comes to resolve the potential problems by fixing bugs and errors and new features experience. The issue could occur due to usage and various other factors. However, it is our best endeavour to provide you with an impeccable product experience at Samsung. Please perform the following steps to resolve your issue.

Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service center for a physical inspection of your device, they will provide you with all the information in a better way after inspecting the device physically as per guidelines. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[Vidhyanandhan]

Thank you for your useless comment, nothing works. This phone would be my last Samsung product. Screw you guys, selling **bleep** - half baked products...Service Center as well as Customer support asks me to pay ~13k-14k for display replacement stating the replacement policy has ended on 31st Sept.

[21FEuser]

Why should we have to pay? Everyone should reconsider before purchasing samsung phones.

[Vidhyanandhan]

Moving out of Samsung after using 4 consecutive Samsung phones. Will be exchanging this **bleep** for a Google Pixel this Saturday.