Green line issues on S20+

[pradeepkusuma]

Worst experience from Samsung and its service.

Due to recent software update, getting green line on display.

However Samsung offered free replacement, its just a gimmick.

If we have any minor dent on phone, they are not doing the service.

The issue is more on flagship mobiles, however it's not customers mistake, its due to Samsung's software.

[Eziii]

Absolutely true

[TSeries]

Had the same issue. Samsung service center rejected one time free replacemwnt of screen.
I emailed Samsung CEO help desk.
After one month they agreed to change display for 750 rupees of labor cost.

[pradeepkusuma]

Is it even if there is minor dent?

[TSeries]

Yes.

[PranayRam]

Guys please watch this & be aware of this issue before you buy new flagship smartphones of Samsung

Current Position of Samsung S series & especially the S20 plus phones.


https://youtu.be/a6xMfYEE_0U

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Maheshup]

Samsung is giving free replacement if u r cell pass all tests. Please go to the Samsung service centre. I did the same way.

[PranayRam]

Guys please watch this & be aware of this issue before you buy new flagship smartphones of Samsung

Current Position of Samsung S series & especially the S20 plus phones.


https://youtu.be/a6xMfYEE_0U