Original topic:

Green line issue

(Topic created on: a month ago)
119 Views
abgtsrj
Beginner Level 2
Options
Galaxy S
After the last update. My phone has a green line. Is there any support from samsung regarding this
6 Comments
TheTech
Active Level 4
Galaxy S
Please check in the service center
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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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Biren55
Active Level 7
Galaxy S
Post it on Twitter, Facebook, and Instagram by tagging Samsung India.

Also, email it to the Samsung CEO.
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vidddd
Active Level 3
Galaxy S
there will be free screen replacement on Samsung service centres if u bought ur mobile within 3 years.

-they said mobile bill should be on ur name, u should submit one copy of purchase bill
-it'll take 4-5 days
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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