Samsung team has refused because my phone is out of warranty and they are saying that I had bought this phone after earning so much hard work and had thought that I would use it for at least 4 years and later buy S26 or S27 Ultra but now perhaps my trust in Samsung will be broken and I will hardly be able to buy a Samsung device in my life.
You guys have so many customers can't you fix one of your customers' phones for free? Ever since my phone broke down my friends are in a relationship so I can't talk properly to anyone anywhere I'll request Samsung if anything can be done, please help me 🙏🏻.
Kindly complaint to Samsung customer care support through Samsung Members app as error report also send log files along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept it's as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.
We have highlighted your concern to the dedicated team for further discussion on the case. They will contact you as soon as possible. You are our valued customer and we appreciate your patience in this regard. We assure to provide you with the resolution as per the Samsung guidelines.
